a1 affordable Houston mover liability

TIP: If you are a homeowner, please check with your homeowner's insurance company, as they may also cover the cost of your relocation. What is NOT covered:

1. Jewelry - It would be best to pack and move jewelry yourself.


2. Documents/important papers - (marriage licenses, birth certificates, passports etc.)


3. Stamp or coin collections - also best to move yourself.


4. Large mirrors or pictures not properly packed in a box or crated.


5. Inner workings of electronics, appliances, etc., unless there is clear evidence of mishandling of the,item. If the item was handled properly and something does not work after the move, we WILL NOT be held responsible.


6. Sentimental items - value cannot be placed on something of sentiment.


7. Contents of boxes not packed or unpacked by us unless there is clear evidence of damage to the exterior of the box. (In other words, if the box is dented, crushed, or ripped.) We must pack, transport and unpack a box, all the same day, before we will be held responsible for its contents.


8. Software data - The loss of data is not covered.


9. Sets of furniture or appliances - If there is a matching set and one piece is damaged, we will be liable to replace or repair (up to your coverage selection) the one piece and it does not have to match the other.


10. Photographs or Portraits - These will only be covered for the cost of the film and processing.


11. Dangerous goods or liquids - such as cleaning supplies, aerosols, propane, etc. If you pack a dangerous good and it leaks from the box onto one of your items, the mover will not be held responsible in any way.


12. Drawers, cabinets, etc. - if not emptied prior to move.


13. Glass, granite or marble tops - if not properly boxed or crated.


14. Animal mounts - if not properly boxed or crated.


15. Goods when the customer, family or friends assist in the loading or unloading of the truck - At no time is anyone allowed on our trucks due to vehicle insurance regulations.


16. Rental Trucks or Storage facilities - We are not responsible for items loaded into or unloaded from rental trucks or storage facilities.


17. Plants and Animals.


18. Particle Board - Any piece of furniture made of particle board or like material.

We do not inventory items unless requested by the customer PRIOR to the move.

We will disconnect and reconnect any appliances at the customers request to the best of our ability but cannot be held responsible for any damage that might occur.

It is the customer's responsibility to inspect all items upon delivery and note any damages on the front of the Bill of Laden.

Terms and Conditions

Damage Claims: All damage claims must be filed within 60 days of your job. With the purchase of our Professional Mover Service, A1 Affordable Movers and its vendors are liable for damage during the load and/or unload ONLY. Damage which occurs in your truck during transit is not covered for any reason under any valuation. We will fix or replace your item(s) for damages at a rate schedule of $.60 cents per pound per item as determined by the US DOT standard weights and measures. Items which are part of a pair or set will be valued as individual items. Shipper understands that the loader/unloader is not responsible for unsealed cartons or item{s) not packed by A1 Affordable Movers. Shipper understands that the loader/unloader is not responsible for ceramic, granite, or marble and does not warrant the mechanical condition of appliances, or electronics, as there is no way for the loader/unloader to know the operational ability of each Item prior to the move. Pressed Board, particle or compressed wood is excluded from our coverage due to the nature of the material. Always check with your home or renters insurance for coverage terms. Shipper understands that the loader/unloader is not responsible to any damage to pool/billiard tables, pianos or grandfather clocks unless properly prepared by shipper. Be advised that stock, bonds, fur, jewelry, paper money, coins and collectibles of any kind will not be covered for any reason. Please do not pack items of this nature or leave the premises unsupervised during your load/unload. If any damage to the property occurs please point it out to the lead mover immediately. Failure to notify the loaders/unloaders of any property damage prior to their departure will forfeit any claim of damage to the property against A1 AFFORDABLE MOVERS.

Important Notice: Any and all items in excess of 300 Lbs. are not covered unless declared and approved by A1 Affordable Movers prior to the load/unload.

There is a minimum time frame for each job and a travel fee may apply in some cases. Payment is due upon completion of each job and the final balance will be charged to the credit card left on file unless other arrangements have been made. A1 Affordable Movers implements a 72-hour cancellation policy; any scheduled job within this timeframe that requires date/time changes or is cancelled may be subject to an additional charge.

Texas Department of Transportation TxDot No. 000535403B USDOT